Bridging the Social Distance
Bridging the Social Distance
89 Kim Boyes and Hilda Melbourne ("CONNECT the Dots" at Village at University Gates, and Village of Riverside Glen)
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89 Kim Boyes and Hilda Melbourne ("CONNECT the Dots" at Village at University Gates, and Village of Riverside Glen)

For this episode I interview Kim Boyes, Long-Term Care Neighbourhood Coordinator at The Village at University Gates, and Hilda Melbourne, a Housekeeping Aide in the Emma Dementia Care Neighbourhood at The Village of Riverside Glen, who are two of Schlegel Villages' “CONNECT the Dots” Program facilitators and educators. CONNECT The Dots is a program that has been developed to make sure residents in care facilities are receiving individual, person-centred care. It operates with the credo:

KNOW ME- as a unique human being
BE PRESENT- in all communications
WALK IN MY SHOES- try to understand how I feel
EARN TRUST- be clear, genuine & transparent
FOLLOW THROUGH- all the way

Today we talk about this program, and the way it has shaped Hilda and Kim's relationships with the residents they support in their respective facilities, and the value this type of meaningful care can have for anyone, not just seniors retirement residences.

This interview was originally recorded on August 5th, 2020

Bridging the Social Distance
Bridging the Social Distance
A show that aims to give a platform for sharing ideas, perspectives and feelings in the wake of the Global COVID-19 pandemic. Interviews will feature local Guelphites as well as people living elsewhere around the world.